Cost of care estimates

Montage Health offers resources to estimate the cost of health services you may receive from Community Hospital of the Monterey Peninsula or Montage Medical Group. Pricing estimates may change, and the amount you or your insurance provider pays may be higher or lower than the estimate.

To make sure you and everyone who comes through our doors can access high-quality care, Montage Health strives to keep prices affordable and comparable to those of other Northern California hospitals.

How to estimate cost of care

You can determine what different procedures, treatments, and services may cost before insurance:

  • Online via MyChart, a free, user-friendly web portal. Use the “Guest Estimates” button to search for and view estimated costs for a wide range of services
  • By phone. Call the estimate phone line at (831) 625-4715

How much will I pay?

The amount you’re responsible for paying depends on many factors, including if you have insurance coverage and what’s covered under your specific plan.

Read policies that cover patient rights and responsibilities, including financial responsibilities.

Protections against surprise bills

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

Read more about your rights and protections against surprise medical bills.

Self-pay estimates

Under the law, healthcare providers are required to give patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Ask your healthcare provider to give you a Good Faith Estimate in writing at least one business-day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Keep a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises, email FederalIDRQuestions@cms.hhs.gov, or call (877) 696-6775.

Standard hospital charges

To see hospital charges and expected payments, download our standard pricing spreadsheet [.csv]. The Centers for Medicare and Medicaid Services (CMS) requires Montage Health to display this information online in a file that a machine (computer) can easily download and read.

How to understand this spreadsheet

This spreadsheet doesn’t show:

  • Portion of the cost your insurance provider might cover and how much of the payment is your responsibility as a patient
  • Discounts for prompt payment
  • Charges for services by doctors who aren’t employed by Community Hospital

The list reflects charges as of January 1, 2024. They may have changed since then due to changes by supply vendors, new technology, added or eliminated services, etc. It may be difficult to compare the charges with those of other hospitals, which may not use the same procedure names or descriptions we use.

CMS Requirements

Pricing Transparency CMS required TXT file of standard charges: cms-hpt.txt

MoGo Urgent Care billing

Read information about paying for your MoGo Urgent Care visit, including which insurance plans we accept and how much you may pay.

Talk to a patient advocate

Call (831) 625-4922 or email us if you need help to:

  • Understand your Community Hospital or MoGo Urgent Care bill or our billing process
  • Find state and federal financial assistance programs you may qualify for
  • Complete financial assistance applications
  • Set up a personalized repayment plan if you don’t qualify for assistance
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